1. distudios
  2. General
  3. Friday, June 05 2015, 04:59 PM
Hi, I'm geting a blank page on user profile page and user list, after moving my website to another server.

PDO is installed and enabled

Please can you help me?

Thank you
admin Accepted Answer
Admin
Hi,
yes no problem, please post me your site details, you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. General
  3. # 1
distudios Accepted Answer
Pro
Hi, thanks for the fast response,this are mijn details
  1. more than a month ago
  2. General
  3. # 2
admin Accepted Answer
Admin
Hi,
we have found 2 problems:

1. from version 1.0.7 we have added autoclean cache function, you have a old version (1.0.5) then you need to clean cache manually by deleting folder /plugins/jsn/socialnetwork/app/tmp/cache (we have already do it for you ;) )

2. we found several problems in the file /plugins/jsn/socialnetwork/app/View/Users/view.ctp
- syntax error, unexpected 'endif' (T_ENDIF) in [/home/tilky/domains/http://tilky.nl/public_html/plugins/jsn/socialnetwork/app/View/Users/view.ctp, line 421]
- syntax error, unexpected 'endif' (T_ENDIF) in [/home/tilky/domains/http://tilky.nl/public_html/plugins/jsn/socialnetwork/app/View/Users/view.ctp, line 462]
- syntax error, unexpected end of file in [/home/tilky/domains/http://tilky.nl/public_html/plugins/jsn/socialnetwork/app/View/Users/view.ctp, line 483]

This is a RC so we have enabled an internal debugger, to check errors try to see this file: /plugins/jsn/socialnetwork/app/tmp/logs/errors.log
  1. more than a month ago
  2. General
  3. # 3
distudios Accepted Answer
Pro
Hi thank you for your response, I was able to solve the issue by updating mu social network plugin,
but I'm having the problem that when a user try to upload avatar i get a blank page, end when trying to change cover i get upload failed.
I tryde everthing in the forum, exif liberty, e editing de edit en registration file in my template, but no luck,
please can you help me thank you
  1. more than a month ago
  2. General
  3. # 4
admin Accepted Answer
Admin
but I'm having the problem that when a user try to upload avatar i get a blank page, end when trying to change cover i get upload failed.
Error is: Error: Fatal Error (1): Call to undefined function exif_read_data() in ....

So in your environment missing PHP Exif library, contact your server administrator to enable.
  1. more than a month ago
  2. General
  3. # 5
distudios Accepted Answer
Pro
Hi I alleady added to php.ini

extension=php_mbstring.so
extension=php_exif.so

shouldn't that enough ?
  1. more than a month ago
  2. General
  3. # 6
admin Accepted Answer
Admin
shouldn't that enough ?
This depend of your system, I recommend you to ask to your provider how to enable these libraries.

Now not are loaded, you can check this from Joomla Administration->System->System Information->PHP information, you not find any reference to exif library
  1. more than a month ago
  2. General
  3. # 7
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