Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Online
Add a reply View Replies (5)

Resolved Edit profile page does not fully load; errors returned; users cannot update profile

  1. blocdaddy
    blocdaddy
  2. Bug Report
  3. Friday, May 03 2019, 06:04 AM
Your software is AWESOME but...a few days ago my users told me they could not edit their profile pages. I confirmed that the edit profile page does not fully load and stays in a loop and returns error messages in debug mode. I have attached three screenshots of the errors. Please help me fix this for my users as soon as possible. Thanks!!
Attachments (3)
error1.png error1.png
error2.png error2.png
error3.png error3.png
References
  1. https://www.premierlawyers.org
Responses (5)
admin
admin Accepted Answer
Admin
Hi,
the javascript code in your screenshot seems correct, the error like "uncaught syntaxerror: Missing ) after argument...." mean that a code before line 230 open "(" but not close it. So the error could be in another point of the code.

Can you please post me details to access to edit profile page (a test account)? you can add these informations in the "Site Details" tab below the reply.
  1. more than a month ago
  2. Bug Report
  3. # 1
blocdaddy
blocdaddy Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
thanks for your availability, try to download and install the attached plugin, it is an update of our system plugin.

If this fix works then we will implement it in the next release.
Attachments (1)
plg_jsn_system_patch.zip
  1. more than a month ago
  2. Bug Report
  3. # 3
blocdaddy
blocdaddy Accepted Answer
Thank you!! It worked for me right away, but I wanted to get feedback from my users too before responding and...it works great! Everyone seems to be able to update their profile and the page loads fully. Thanks again!
  1. more than a month ago
  2. Bug Report
  3. # 4
admin
admin Accepted Answer
Admin
Great :D , we will add this fix in next release (scheduled for the next week).
  1. more than a month ago
  2. Bug Report
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.