Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Wednesday 8:07 am
Add a reply View Replies (6)

Resolved Error After Update to Easy Profile Pro 2.4.5

  1. Jeansuizo
    Jeansuizo
  2. Support
  3. Saturday, September 02 2017, 04:18 AM
Hi,
After updating, it is impossible to see the EasyProfile Pro Dashboard. Instead of this, comes the message I added
Attachments (1)
after easy profile update.JPG after easy profile update.JPG
Responses (6)
admin
admin Accepted Answer
Admin
Hi,
can you please post me your site details to check this?
  1. more than a month ago
  2. Support
  3. # 1
Jeansuizo
Jeansuizo Accepted Answer
OK, done
  1. more than a month ago
  2. Support
  3. # 2
Jeansuizo
Jeansuizo Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 3
admin
admin Accepted Answer
Admin
Hi,
thanks for your availability and sorry for late reply, it's a weekend for us.

We have fixed this in your site by commenting lines 137 and 138 in file /administrator/components/com_jsn/models/fields.php.

Why this problem?
table #__languages have a strange DB collation, probably it is inherit from a old joomla installation. Normally this is not a big problem but cause some problem with Easy Profile.

These commented rows can cause some problem?
No, language column is present only because we have used a standard Joomla nested table structure, but basically it is not useful. We will remove these lines in next release.
  1. more than a month ago
  2. Support
  3. # 4
Jeansuizo
Jeansuizo Accepted Answer
thank you a lot!
  1. more than a month ago
  2. Support
  3. # 5
Jeansuizo
Jeansuizo Accepted Answer
for your information: I'd like to "accept it as an answer" in this forum, but become an empty dialog box (see attachment)
  1. more than a month ago
  2. Support
  3. # 6
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.