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Add a reply View Replies (8)

Resolved Failed loading XML file

  1. consultnet
    consultnet
  2. Bug Report
  3. Monday, October 09 2017, 03:31 PM
Hello,

I am getting the following error messages

Failed loading XML file.
/kunden/248155_85659/webseiten/http://expertence.com/administrator/components/com_jsn/jsn.xml
failed to load external entity "/kunden/248155_85659/webseiten/http://expertence.com/administrator/components/com_jsn/jsn.xml";

The file is available in the respective folder but the error messages still persist.

Thanks for your support!

Regards,
Uwe
Responses (8)
admin
admin Accepted Answer
Admin
Hi,
can you please provide me your site details to check this? you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Bug Report
  3. # 1
consultnet
consultnet Accepted Answer
Pro
Attached please find the site details. Thanks!
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
there is also htaccess protection, can you disable this?
  1. more than a month ago
  2. Bug Report
  3. # 3
consultnet
consultnet Accepted Answer
Pro
and please ignore the Joomla update information - we have to stay on 3.7.5 for the moment!
  1. more than a month ago
  2. Bug Report
  3. # 4
consultnet
consultnet Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 5
admin
admin Accepted Answer
Admin
Hi,
now the error is gone, but I did not do anything :D

Probably a cache error.
  1. more than a month ago
  2. Bug Report
  3. # 6
consultnet
consultnet Accepted Answer
Pro
unfortunately not - it take some time untill it shows. You have to click some menu items in the backend and then it will show. Can you please try again?
  1. more than a month ago
  2. Bug Report
  3. # 7
admin
admin Accepted Answer
Admin
Hi,
I found several errors (plugins area and on other components), always due to cache system. Please try to disable all plugin related to cache.
  1. more than a month ago
  2. Bug Report
  3. # 8
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