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Add a reply View Replies (10)

Resolved Profile Page breaks with custom fields

  1. Issue
  1. noise
    noise
  2. Bug Report
  3. Friday, January 31 2014, 08:17 AM
We first tried the Free component then bought the Basic component.

Now when I try to add a custom field section like About Me it breaks the profile page. The page loads but without the main template or any stylesheets.

To be specific, it breaks the layout after you add text to the custom field and save.

Please help. Thanks
Responses (10)
admin
admin Accepted Answer
Admin
Hi,
can you please send me your site details? (if yes you can use the form below the reply)
  1. more than a month ago
  2. Bug Report
  3. # 1
noise
noise Accepted Answer
Hi. Thanks for the quick response. Just a quick question.

The site details will not be on the public forum right?
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
No,
only our support team can view.
  1. more than a month ago
  2. Bug Report
  3. # 3
noise
noise Accepted Answer
Details provided. Also, how do we disable the basic settings section on the profile page?
  1. more than a month ago
  2. Bug Report
  3. # 4
admin
admin Accepted Answer
Admin
Hi,
Details provided. Also, how do we disable the basic settings section on the profile page?

You ca set view of Basic Setting from com_users:
Go to Administration->Users->Users manager, Go to Options, Set 'Frontend User Parameters' on 'hide'

The FTP credentials not work. Please can you resend me?
  1. more than a month ago
  2. Bug Report
  3. # 5
noise
noise Accepted Answer
Sorry, try these.
  1. more than a month ago
  2. Bug Report
  3. # 6
admin
admin Accepted Answer
Admin
I found the problem, this issue occurs on J3.1 and J3.0.

I have fixed on your site and in next release we will fix definitively.

Thanks for report
  1. more than a month ago
  2. Bug Report
  3. # 7
noise
noise Accepted Answer
Awesome. Thank you very much for the great support.
  1. more than a month ago
  2. Bug Report
  3. # 8
wwincon
wwincon Accepted Answer
I'm having the same issue, but my site is still development stages, so is not live. Could you post the fix so I could try it?
  1. more than a month ago
  2. Bug Report
  3. # 9
admin
admin Accepted Answer
Admin
Hi,
sorry, we wanted to release the new version today, but due to some delays we will release on Monday.

in file admnistrator/components/com_jsn/helpers/fields/textarea.php replace at line 98 this:
if($field->getAttribute('origintype')=='textarea') return htmlspecialchars($value);

with this
if(method_exists($field,'getAttribute') && $field->getAttribute('origintype')=='textarea') return htmlspecialchars($value);
  1. more than a month ago
  2. Bug Report
  3. # 10
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