Support

  1. vinnie
  2. Support
  3. Tuesday, March 20 2018, 11:14 PM
Good evening.
I'm having issues with the registration process of a new user.
After completing the first form (in a menu item: user- registration form) I'm shown again forms to fill, like you can see in the 2 screenshots. Why is that? There must be something wrong and I can't get what's that.
I'd really appreciate any help.
Thank you.
Attachments (2)
admin Accepted Answer
Admin
Hi,
this is due to K2 component, to fix you should to disable K2 user profiling from Administration->Components->K2->Parameters->Advanced tab->Enable K2 User Profile.
K2 uses a System plugin (instead a User Plugin ) to add fields in registration form, this is a bad way and create compatibility issues with all User Plugins.
  1. more than a month ago
  2. Support
  3. # 1
vinnie Accepted Answer
thank you so much,
but I don't see"Parameters" under K2...am I missing something?
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
"Parameters" si the button at top right, see screenshot
Attachments (1)
  1. more than a month ago
  2. Support
  3. # 3
vinnie Accepted Answer
Thank you very much!
  1. more than a month ago
  2. Support
  3. # 4
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.