1. Michael729
  2. Support
  3. Saturday, June 30 2018, 07:34 PM
  4.  Subscribe via email
my testing group have all encountered this problem so I also tested it.

uploading a new profile image results in a 404 error (see attached). the image does load, but it is confusing. hitting the back arrow in the browser returns to the profile editing page. if you 'cancel' you can see the image has loaded. but most people thought it didn't work at all.
Attachments (1)
admin Accepted Answer
can you please send me your site details to check this? if yes then you can use the form below the reply in "Site Details" tab
  1. 2 weeks ago
  2. Support
  3. # 1
  • Page :
  • 1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.


Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Easy ProfileĀ® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.