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  1. Queenielass
  2. Support
  3. Monday, May 07 2018, 07:14 PM
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when a user adds a friend on the social network the 'wheel' spins but doesn't finish the process.
However, when you try again, the alert says this request has already been made so it's obviously working.
Can you check this out foe me please?
Attachments (1)
admin Accepted Answer
Admin
Hi,
sorry for late reply.

This can happen when there is some problem with SMTP informations. If you use SSL/TLS email server then please go to Admin Panel->System Settings and make sure to add ssl:// as protocol in email server (see screenshot)
Attachments (1)
  1. 2 weeks ago
  2. Support
  3. # 1
Queenielass Accepted Answer
Pro
I tried adding the ssl:// but it fails to send when I do.

Any other ideas?
  1. 2 weeks ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
i have found still host without ssl://, now I have added it for your and the "Add Friend" button now works :D
  1. 2 weeks ago
  2. Support
  3. # 3
Queenielass Accepted Answer
Pro
Ah - I had removed the ssl:// as the test mail failed with it!

Thanks for your help
  1. 2 weeks ago
  2. Support
  3. # 4
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