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  1. mancera.alfredo@gmail.com
  2. Bug Report
  3. Friday, October 10 2014, 08:53 PM
When viewing a new user account in the back end, the avatar image selected by the user upon registration is missing. I have tried several photo formats and sizes but nothings is working.

I have tried the following combinations, none of those working as well:

Joomal 3.3.3, 3.3.4, 3.3.6 and EP 1.3.3
Joomla 3.3.6 and EP 1.3.4

Please take a look at the images attached for better appreciation of this bug.
Attachments (4)
Accepted Answer
admin Accepted Answer
Admin
Hi,
sorry for late, now it's fixed :D

what have I done:
- Disabled K2 User profile: from Administration->Components->K2->parameters->Advanced
- Add attribute enctype="multipart/form-data" on file /templates/jsn_venture_pro/html/com_users/registration/default.php at line 35
Before:
<form id="member-registration" action="<?php echo JRoute::_('index.php?option=com_users&task=registration.register'); ?>" method="post" class="form-validate form-horizontal">

Now:
<form enctype="multipart/form-data" id="member-registration" action="<?php echo JRoute::_('index.php?option=com_users&task=registration.register'); ?>" method="post" class="form-validate form-horizontal">
  1. more than a month ago
  2. Bug Report
  3. # Permalink
mancera.alfredo@gmail.com Accepted Answer
Pro
I forgot to mention that I can upload the avatar image from the back end without any issues. That's what you can see in previous screen shoots 3 and 4 in the sequence.

But what I'm looking for is letting the users upload their own pictures as the registration form is intended to do.

Thank you in advance for your support.
  1. more than a month ago
  2. Bug Report
  3. # 1
admin Accepted Answer
Admin
Hi,
sorry for late reply, it was weekend for us.

I think this:
Your template override Joomla original registration template. But missing the attribute enctype="multipart/form-data" in form declaration.
So from this form You can't upload any files from registration (even avatar).

Attribute enctype is in Joomla code from J3.0, but many template provider forget to add it.
  1. more than a month ago
  2. Bug Report
  3. # 2
mancera.alfredo@gmail.com Accepted Answer
Pro
I'm using Joomlashine JSN Venture template, the main reason I decided to go with easy-profile. Is there a way to resolve this issue? any clue or advice on what piece of code to add and where?

Thank you in advance.
  1. more than a month ago
  2. Bug Report
  3. # 3
admin Accepted Answer
Admin
Hi, Alfredo,
please post me your site details, with backend access, we will edit template file for you (and we document changes).
You can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Bug Report
  3. # 4
mancera.alfredo@gmail.com Accepted Answer
Pro
Adding Site Details.

Thank you.
  1. more than a month ago
  2. Bug Report
  3. # 5
mancera.alfredo@gmail.com Accepted Answer
Pro
Hi, any progress on this one?

Regards.
  1. more than a month ago
  2. Bug Report
  3. # 6
mancera.alfredo@gmail.com Accepted Answer
Pro
I just cloned the change in my production environment and it worked just fine.

Thank you so much for your support EPS. Truly appreciate it.
  1. more than a month ago
  2. Bug Report
  3. # 7
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