Support

  1. hwdevteam
  2. Bug Report
  3. Thursday, October 12 2017, 05:06 AM
  4.  Subscribe via email
Hi - am getting an error when importing images in the avatar field in my CSV spreadsheet.

Also cannot upload an avatar int eh front end, or abck end.

This seemed to stop working when we added the social Networking plugin.

index.php?option=com_jsn&view=import

0 - Image file not found: /home/ngenorg/public_html/media/socialnetwork/uploads/albums/3/e6727d4b309936f00f07c048ce692dfa.jpg

The profile is updated fine when we don't add an avatar upload. The uploads are set to normal (not webcam or crop)

I am importing 3000 users and have transferred all the images from the old platform, and just want to populate the database with the new ones. Also we need users to be able to upload new/replacement images.

Help!
hwdevteam Accepted Answer
Pro
The import worked when we turned off the social network plugin.

We are running Joomla 3.8.1 with little else in the way of plugins or components.
  1. more than a month ago
  2. Bug Report
  3. # 1
admin Accepted Answer
Admin
The import worked when we turned off the social network plugin.

Thanks for report this, we will try to fix this in next releases of Social Plugin. For now you can use this workaround :D
  1. more than a month ago
  2. Bug Report
  3. # 2
hwdevteam Accepted Answer
Pro
Hi - the issue is that with Social Plugin installed - The user still cannot upload or change their Avatar in Easy Profile..

If you come up with a fix, then I'll test if for you if you like.. We need both plugins running together...

It looks like the social connect plugin hijacks the Easy Profile Avatar upload process.

Thanks!
Pete

p.s. is it also possible to override the Social Network templates? - I know its built in Cake and not using Joomla MVC, but an override system would be very useful.
  1. more than a month ago
  2. Bug Report
  3. # 3
hwdevteam Accepted Answer
Pro
Actually, I am going to guess that the Social Network image upload plugin assumes that all image uploads are to go in the Social gallery - it doesn't know about avatar uploads going into their own folder ..

All you have to do is exclude the Avatar upload form the Social Network upload code, and it should work :)

Cheers,
Pete
  1. more than a month ago
  2. Bug Report
  3. # 4
admin Accepted Answer
Admin
Hi,
All you have to do is exclude the Avatar upload form the Social Network upload code, and it should work
This is not a solution, probably you have some other error. For example something like this can be due when missing PHP Exif library (this is a requirement).

Can you please post me your site details to check this? you can use the form below the reply in Site Details tab.

p.s. is it also possible to override the Social Network templates? - I know its built in Cake and not using Joomla MVC, but an override system would be very useful.
Yes, this is possible:
- Access to Admin Panel (http://docs.easy-profile.com/index.php/article/social-network-configuration)
- Go to Theme Manager
- Choose "SocialNetwork Theme"
- Choose file to override from left menu
- Click on button "Copy"*** and copy it in "Blue Theme" or something else
- Come back to Theme Manager and choose "Blue Theme" or something else
- You will see your override to customize

*** Social Network Theme is a core theme, it will be rewritten on each update. Overrides from blue theme or something else will be not overridden
  1. more than a month ago
  2. Bug Report
  3. # 5
hwdevteam Accepted Answer
Pro
Hi Folks, on the Template thing - awesome and thanks!

We discovered 1 bug ..

If we copy and then load a copied template into the online editor..

<a href="<?php echo $this->request->base?>/">

The 'open file' bit adds a / to start of the URL, which breaks the site links

<a href="/<?php echo $this->request->base?>/">

Removing the first / fxes the problem, but it happens every time the file is loaded.

Other than that it works well !
  1. more than a month ago
  2. Bug Report
  3. # 6
hwdevteam Accepted Answer
Pro
I compiled Exif on the new server - and that fixed the Avatar issue! - Thanks :)

On the popups - the Close Icon does not show up at all.. The HTML exists but nothing shows...

Cheers,
Pete
  1. more than a month ago
  2. Bug Report
  3. # 7
hwdevteam Accepted Answer
Pro
No Close Icon (html exists)
Attachments (1)
  1. more than a month ago
  2. Bug Report
  3. # 8
admin Accepted Answer
Admin
Hi,
probably there is a style conflict with your template, can you please post me your site link to check this? we will send you the CSS code to add in your template
  1. more than a month ago
  2. Bug Report
  3. # 9
hwdevteam Accepted Answer
Pro
http://ngen2017.helpwise.com.au/social-network/

login: 1357924680
pw: jsnsupport!

This will get you into the places you will need to be..

Thanks!
Pete
References
  1. http://ngen2017.helpwise.com.au/social-network/
  1. more than a month ago
  2. Bug Report
  3. # 10
admin Accepted Answer
Admin
Hi,
sorry for late reply, it was night for us :D

please try to add following CSS code to your template:

i.icon-remove:before{
content: "\f00d";
font-family: FontAwesome;
font-weight: normal;
font-style: normal;
}
  1. more than a month ago
  2. Bug Report
  3. # 11
hwdevteam Accepted Answer
Pro
Just letting you know that worked well - thanks!
  1. more than a month ago
  2. Bug Report
  3. # 12
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy ProfileĀ® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.