Support

  1. rayjbarrett
  2. General
  3. Wednesday, January 16 2019, 06:04 PM
  4.  Subscribe via email
I selected "Default avatar with letters" but on all but one page, the letters only show for a split second and then the default avatar shows. How can I resolve this?
Also, I would like my users to have the option to either upload their image or use their camera (with crop and drag) for their avatar image. How can I allow both without running the risk of two images showing?
admin Accepted Answer
Admin
I selected "Default avatar with letters" but on all but one page, the letters only show for a split second and then the default avatar shows. How can I resolve this?
Probably you have some Javascript error on your site, but to check it I need to see your site. Can you please post me your site link?

Also, I would like my users to have the option to either upload their image or use their camera (with crop and drag) for their avatar image. How can I allow both without running the risk of two images showing?
You can set upload method from Components->Easy Profile->Avatar->Options Image->Upload method.

We offer 3 different methods:
- Normal - It is a normal HTML file input
- Crop with Webcam - It allow you to use webcam or upload image (it does not support Drag&Drop)
- Crop with Drag&Drop - It allow you to use Drag&Drop

You can choose only one of these options and there is not way to have 2 images.
  1. more than a month ago
  2. General
  3. # 1
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy ProfileĀ® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.