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  1. gtsintzilonis
  2. Support
  3. Thursday, July 24 2014, 02:45 PM
Hello, I have installed easy profile pro 1.3.3 on Joomla 3.3 and when I try to edit profile information I get a blank screen. Without easy profile I can edit the profile. Any suggestion?
admin Accepted Answer
Admin
Hi,
please post me your site details please, you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Support
  3. # 1
gtsintzilonis Accepted Answer
Ok, you have them
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
I found 3 problem:

1. When you create a "χάρτης" field the system create alias called "χάρτης", this is a bug because with greek char the Javascript of Gmap field not work,,we will fix in next release. Now when you create a gmap fields choose UTF8 char please.

2. Helix framework remove the jquery library at system startup..I don't know because. This cause Blank screen, if you disable Easy Profile works. If you need this plugin you can post me your FTP access, we edit the code to remove this problem otherwise you can disable it.

3. Template override: the tabs on registration and edit profile are generated by a javascript but the template of component must be original of Joomla com_users. Your template override this, so you can rename the directory from /templates/yoo_avenue/html/com_users into /templates/yoo_avenue/html/com_users.no_override to remove override.
  1. more than a month ago
  2. Support
  3. # 3
gtsintzilonis Accepted Answer
ok, please try to fix the second one. I'll fix the other issues.
  1. more than a month ago
  2. Support
  3. # 4
admin Accepted Answer
Admin
Try now.

I have simply disabled this plugin
  1. more than a month ago
  2. Support
  3. # 5
trantelo Accepted Answer
Hello, i got exactly the same issue... Installed 1.3.3 version on a Joomla 3.3
I use a Gantry framework template and no Greek fonts.
User edit page goes blank, no error message
  1. more than a month ago
  2. Support
  3. # 6
trantelo Accepted Answer
Strange but i changed the menu item type from "Easy profile: user profile" to the old "User manager: edit profile" and it works now. Thanks, do not bother.
  1. more than a month ago
  2. Support
  3. # 7
trantelo Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 8
admin Accepted Answer
Admin
Hi,
please post me your site details. you can use the form below the reply in "site details" tab.
  1. more than a month ago
  2. Support
  3. # 9
trantelo Accepted Answer
Thanks
  1. more than a month ago
  2. Support
  3. # 10
admin Accepted Answer
Admin
try this:
remove class CacheException at line 514 and 515 in file /plugins/jsn/socialnetwork/lib/Cake/Error/exceptions.php
class CacheException extends CakeException {
}
  1. more than a month ago
  2. Support
  3. # 11
trantelo Accepted Answer
Done it but no success..
The link [Menu>Customers area>Register] works fine when not any user is not logged in, but when Logged in and hit Register it returns a blank page
  1. more than a month ago
  2. Support
  3. # 12
admin Accepted Answer
Admin
Can you please send me a FTP account (or joomla file explorer)?
  1. more than a month ago
  2. Support
  3. # 13
trantelo Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 14
admin Accepted Answer
Admin
Now works! :)

when you move the site you must remove this folder /plugins/jsn/socialnetwork/app/tmp/cache.

Unfortunately we have not yet published the documentation. I'm really sorry for this.:(
  1. more than a month ago
  2. Support
  3. # 15
trantelo Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 16
admin Accepted Answer
Admin
Hi, this it's ok. With social network plugin enabled you will have a Social Profile Page instead Easy Profile - Profile Page
  1. more than a month ago
  2. Support
  3. # 17
trantelo Accepted Answer
Ah, got now.
Thanks a lot!
  1. more than a month ago
  2. Support
  3. # 18
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