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Add a reply View Replies (5)

Resolved Bug since update of Easy profile version

  1. Carinet
    Carinet
  2. Bug Report
  3. Friday, February 24 2017, 07:23 PM
Hi,
Since I've updated Easy Profile Basic to Pro, there's a bug on my registration form.
I can't access to 2nd tab of form.
Could you help me to fix that bug please ?

Thanks
Carine
  1. update
Responses (5)
admin
admin Accepted Answer
Admin
Hi,
sorry for late reply, it's a weekend for us and our offices are closed.

please post me you site details to check this, you can use the form below the reply in "Site Details" tab.

we will check and find a solution as soon as possible ;)
  1. more than a month ago
  2. Bug Report
  3. # 1
Carinet
Carinet Accepted Answer
Pro
Hi

No problem, it was also weekend for me.
Please find site details.

Thanks
Carine
References
  1. http://risso-restauration.fr
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
you have some javascript errors in each page in your site, this is due to plugin called "System - jQuery Easy". Now I have disabled this and all seems to works.
  1. more than a month ago
  2. Bug Report
  3. # 3
Carinet
Carinet Accepted Answer
Pro
Hi
Thanks. It's a plugin installed with another extension.
I'll check if everything is working fine.
Survey is ok, thanks a lot.

By the way, Easy Profile needs an update but it's not tue Pro version. How can I desactivate this ?
Carine
  1. more than a month ago
  2. Bug Report
  3. # 4
admin
admin Accepted Answer
Admin
Hi,
to update Easy Profile you can simply download and install new version ;)
  1. more than a month ago
  2. Bug Report
  3. # 5
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