Support

  1. UCMChurch
  2. Support
  3. Wednesday, October 09 2019, 10:10 PM
  4.  Subscribe via email
Once I login and realize it is the wrong profile I cannot escape via the cancel button. Why? When I select the cancel button it goes to edit-profile
http://localhost/TestUCM3/index.php/minister-login/profile?layout=edit


help

or please give me a refund for everything I have tried via documentation doesn't work. Including getting an error that the email is used in an edit screen. Duh?
of course it is used.
Accepted Answer
admin Accepted Answer
Admin
Hi,
it can be due to different cause, without seeing the behavior I can only think that you have enabled option "Force the compilation of required fields" in Easy Profile options (Components->Easy Profile->Options). With this option after login you cannot navigate in the site until you have filled all required fields.

Normally when this happen then you should see a error message that describe the cause....if it is not so then it's possible that your template have some problem with Joomla error messages (you can test it by trying a login with wrong credentials and check if you see a error message).

Including getting an error that the email is used in an edit screen
Have you some error/info message in Components->Easy Profile? if yes then please try to follow instructions.
Also please try to check if you have a menu item of type Users->Edit User Profile.
  1. more than a month ago
  2. Support
  3. # Permalink


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy ProfileĀ® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.