Support

  1. WWA
  2. Support
  3. Sunday, June 03 2018, 12:33 AM
  4.  Subscribe via email
When I export user list to a csv file, user fields that are select list, radio list, or check box- their data is not exported. The column head is there, but the column is blank. How do I fix this? Do I have something configured wrong?
Thanks,
admin Accepted Answer
Admin
Hi,
sorry for late reply, it's a weekend :D

Can you please post me your site details to check this? if yes then you can use the form below the reply in "Site Details" tab
  1. 2 weeks ago
  2. Support
  3. # 1
WWA Accepted Answer
Pro
OK. Take a look. Thanks!
  1. 2 weeks ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
this is a bug, I have fixed it on your site. We will include this fix in the next release (this week).

Thanks for report it and for your availability :D
  1. 2 weeks ago
  2. Support
  3. # 3
WWA Accepted Answer
Pro
Thanks. That fixed all but one column. Check box field type is still not getting data. Instead all fields in the column in csv are filled with <div data-toggle="tooltip" title="OffLine" class="status label label-important label-danger">OffLine</div>
Can you fix?
Thanks.
  1. 2 weeks ago
  2. Support
  3. # 4
admin Accepted Answer
Admin
Hi,
there a is a problem with field called "Special Status", his alias was "status" but this should be a reserved alias (it is used in frontend to show online status of user).

Now I have fixed it by changing alias from "status" to "special_status".

We will add "status" alias as reserved word to avoid this problem in future.
  1. 2 weeks ago
  2. Support
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Easy ProfileĀ® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.