Support

  1. mabdelhady
  2. Support
  3. Thursday, May 24 2018, 10:00 AM
Hello,

I'm setting up the front-end registration form and when I created the countries and states lists it brings blank values in testing. Please see screenshot attached.
Attachments (1)
admin Accepted Answer
Admin
Hi,
are you using Options from DB?
  1. more than a month ago
  2. Support
  3. # 1
mabdelhady Accepted Answer
No, not using options from DB. I'm using a value list. Please see screenshot attached. This page is public.
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Can you please post me your site details to check this? if yes then you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Support
  3. # 3
mabdelhady Accepted Answer
The problem is that this is a draft site on my laptop and it's not yet published to any browse-able site. I can have a team viewer session with you if it's ok with you. Thanks
  1. more than a month ago
  2. Support
  3. # 4
admin Accepted Answer
Admin
ok,
please check these things:
- Try to edit article from frontend and check if you see correctly category dropdown options
- Try if with Protostar template you will see options

Also...which template do you use?
  1. more than a month ago
  2. Support
  3. # 5
mabdelhady Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 6
admin Accepted Answer
Admin
I'm sorry but to check it we need to see your site :(

Are you available to use some tools like Teamviewer?
  1. more than a month ago
  2. Support
  3. # 7
mabdelhady Accepted Answer
Yes, I can do a teamview session. How can I send you the session details?
  1. more than a month ago
  2. Support
  3. # 8
admin Accepted Answer
Admin
Hi,
great, please post me these details, we will check your site as soon as possible. To keep it privates you can use "Optional Information" in the tab "Site Details" below the reply
  1. more than a month ago
  2. Support
  3. # 9
mabdelhady Accepted Answer
Sure. Added.
  1. more than a month ago
  2. Support
  3. # 10
admin Accepted Answer
Admin
Thanks for your availability :D
  1. more than a month ago
  2. Support
  3. # 11
mabdelhady Accepted Answer
Thank you so much for your wonderful assistance!
  1. more than a month ago
  2. Support
  3. # 12
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