Support

  1. prasad-beligala
  2. Support
  3. Friday, March 17 2017, 05:17 AM
Hi, could you please help me with how to manually install easy-profile plugin? I have uninstalled just the easy-profile plugin and now I can't access the website neither backend nor frontend. It gives error 500. I don't have a recent backup so I don't want to replace the joomla directory with older backup because I have done so many changes within past few days. But I have a week old backup on my home computer and it's got com_jsn folders and all the other files. But I have no idea which files to be copied. Your help on this is highly appreciated.

Regards,
Prasad
admin Accepted Answer
Admin
Hi,
try to rename (or remove) folder /plugins/system/jsn_system ;)
  1. more than a month ago
  2. Support
  3. # 1
prasad-beligala Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 2
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.