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Resolved easy profile page not showing up properly (partially truncated)

  1. chewkyk
    chewkyk
  2. Support
  3. Wednesday, August 29 2018, 04:31 PM
the top part of my easy profile is truncated (see attached) .What and where can I change to ensure that it is properly laid out?
Attachments (1)
Capture.JPG Capture.JPG
Accepted Answer
admin
admin Accepted Answer
Admin
Hi,
now it works.

This is a template problem, it seems optimized only if you use page builder (Quix) but not all other components.
To fix it try to add following CSS code to your template:
body:not(.com-quix) #sp-main-body {padding:100px 0 !important}
  1. more than a month ago
  2. Support
  3. # Permalink
Responses (10)
admin
admin Accepted Answer
Admin
Hi,
seems that you have white text in this section, probably some CSS conflict, to help you we need to see your site. Can you please post me your site link ? if you want to keep it private then you can use the form below the reply in "Site Details" tab ;)
  1. more than a month ago
  2. Support
  3. # 1
chewkyk
chewkyk Accepted Answer
I have provided the details. Can you please take a look? Thank you.
  1. more than a month ago
  2. Support
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
I see it correctly (see screenshot), anyway we recommend you to create a menu item of type Easy Profile->User Profile to have a correct routing. Without it the profile page can be redirect your to some strange menu item and you can have some unexpected behavior.

for example if you create a menu item of type Easy Profile->User Profile with alias "profile" then the profile page link will be something like http://domain.com/profile, now the url is something like https://www.tutorfinder.com.sg/index.php/component/jsn/?Itemid=
Attachments (1)
Schermata 2018-08-30 alle 14.02.02.png Schermata 2018-08-30 alle 14.02.02.png
  1. more than a month ago
  2. Support
  3. # 3
chewkyk
chewkyk Accepted Answer
Hello,

Can you take a llook again? The top part o the profile page is truncated with the menu.
  1. more than a month ago
  2. Support
  3. # 4
admin
admin Accepted Answer
Admin
Hi,
sorry but the site is offline, so it require an administrator to see it.
  1. more than a month ago
  2. Support
  3. # 5
chewkyk
chewkyk Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 6
admin
admin Accepted Answer
Admin
Unfortunately also after login I still see offline page, see screenshot
Attachments (1)
Schermata 2018-08-30 alle 15.33.17.png Schermata 2018-08-30 alle 15.33.17.png
  1. more than a month ago
  2. Support
  3. # 7
chewkyk
chewkyk Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 8
admin
admin Accepted Answer
Admin
:( the problem still persists.
  1. more than a month ago
  2. Support
  3. # 9
chewkyk
chewkyk Accepted Answer
Hello, can you try once more? Appreciate your help.
  1. more than a month ago
  2. Support
  3. # 10
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