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Add a reply View Replies (8)

Resolved EasyProfile not Updating under Joomla Update

  1. kennethefford
    kennethefford
  2. Bug Report
  3. Friday, November 04 2016, 02:54 PM
I am getting the Joomla notifications when an EasyProfile update is available but the updates fail to run. It fails saying the updater is invalid. The last update I had to update manually, and I suspect the latest update will require the same.
Responses (8)
admin
admin Accepted Answer
Admin
Hi,
have you set Download ID in Easy Profile options? see docs at http://docs.easy-profile.com/index.php/article/get-download-id

In oldest releases the Joomla updater notification was only an Alert (upgrade not works), this because it's a very difficult to config a system like this for Paid extensions.

From version 2.0.1 we have develop update server and added a parameter called "Download ID" in Easy Profile options.
  1. more than a month ago
  2. Bug Report
  3. # 1
kennethefford
kennethefford Accepted Answer
Pro
I am aware of the download ID and my ID has been set properly since you implemented. However, the update still does not run properly from the Joomla updater. That is why I am asking.
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
Which version of Joomla you have?
  1. more than a month ago
  2. Bug Report
  3. # 3
kennethefford
kennethefford Accepted Answer
Pro
The latest version 3.6.4
  1. more than a month ago
  2. Bug Report
  3. # 4
admin
admin Accepted Answer
Admin
can you please check which update server use your environment?

you can go to Extensions->Manage->Update Sites and search for Easy Profile
Attachments (1)
Schermata 2016-11-04 alle 17.30.31.png Schermata 2016-11-04 alle 17.30.31.png
  1. more than a month ago
  2. Bug Report
  3. # 5
kennethefford
kennethefford Accepted Answer
Pro
Please see the attached screen grab from my site. Oddly, it lists 2 entries. Why? Which is correct?
  1. more than a month ago
  2. Bug Report
  3. # 6
kennethefford
kennethefford Accepted Answer
Pro
I disabled the second one, which did not look correct compared to your sent screen grab, and now the UPDATE works fine. Thanks.
  1. more than a month ago
  2. Bug Report
  3. # 7
admin
admin Accepted Answer
Admin
Great :D
  1. more than a month ago
  2. Bug Report
  3. # 8
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