Support

  1. kenny886
  2. Support
  3. Sunday, March 26 2017, 05:06 AM
Hello;

Have checked with theme-developer “Rockettheme” and got their only possible solution to set “hidden menu”, then from visible menu to set “Menu item Alias” to retrieve the page from hidden menu, but empty page still shown.

1. Have set “Easy Profile > User Profile” in one visible menu item
SITE/en/home/user-profile pointed to SITE/ index.php?option=com_jsn&view=profile
But it is redirected to an empty page: “http://localhost/broad/en/component/users/?view=login&;task=&return=aHR0cDovL2xvY2FsaG9zdC9icm9hZC9lbi9ob21lL3VzZXItcHJvZmlsZQ==”

2. The 2nd menu item have set “Easy Profile > Social Network”
It is shown well

Although empty page can be set to be invisible, but does there is any solution to make it shown ?

Please advise
Private access attached
References
  1. https://1belt1road.plus/en/index.php?option=com_jsn&view=profile
admin Accepted Answer
Admin
Hi,

Problem 1
Have checked with theme-developer “Rockettheme” and got their only possible solution to set “hidden menu”, then from visible menu to set “Menu item Alias” to retrieve the page from hidden menu, but empty page still shown.

Yes, this is correct but missing some other information to understand because it happen, I will try to explain you why this happen and why this is a template issue,
This is current behavior
1. When you go to Profile page then system redirect you to login page (of course you need to make a login to see your profile page)
2. You does not have any menu item for Login page (Menu item of type Users->Login) so there is no any specific configuration for login page. Therefore it inherit template style from Default template (in your case this is "Home - Menu - UK" for english language)
3. Template Style "Home - Menu - UK" do not show Page content due to configuration (see screenshot from Templates->Styles->Home - Menu - UK->Layout)

Result: in login page you does not see any content.

Solution: You should create a menu item of type Users->Login in a hidden menu and set assign a template style with "Page Content" section

Problem 2
Sorry I does not understand well, but seems something related to "empty page" so maybe it is due to something like Problem 1 (template configuration).
Attachments (1)
  1. more than a month ago
  2. Support
  3. # 1
kenny886 Accepted Answer
Pro
It is solved, much appreciated developer to advise in details. (very nice)
  1. more than a month ago
  2. Support
  3. # 2
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.