Support

  1. broggim
  2. Bug Report
  3. Thursday, March 03 2016, 03:55 PM
Hi,

Just bought easy profile and installed it on our site but got an error! See message attached.

Thanks,
Michel
Attachments (1)
admin Accepted Answer
Admin
Strange, can you please post me your site details*? we will install for you ;)

*To keep private you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Bug Report
  3. # 1
broggim Accepted Answer
details below
  1. more than a month ago
  2. Bug Report
  3. # 2
admin Accepted Answer
Admin
Hi,
thanks, can you please grant me permission to see installation section?
Attachments (1)
  1. more than a month ago
  2. Bug Report
  3. # 3
broggim Accepted Answer
Sorry, should be ok now :-)
  1. more than a month ago
  2. Bug Report
  3. # 4
admin Accepted Answer
Admin
Done, on your site you had installed a old old Easy Profile version (but not removed correcly). This caused the problem.
  1. more than a month ago
  2. Bug Report
  3. # 5
broggim Accepted Answer
ok, great. Thanks.
  1. more than a month ago
  2. Bug Report
  3. # 6
broggim Accepted Answer
I'm still having problems....
I configured a menu item with Easy profile, but noting is displayed.... The link is below.

Thanks!
References
  1. http://staging1.sela.info/component/users/?view=login
  1. more than a month ago
  2. Bug Report
  3. # 7
admin Accepted Answer
Admin
Hi,
when you go on your Profile Page as guest user then Easy Profile redirect you to login page.

You not have any menu item for Joomla login page so Joomla use default template "blanko - Sela Home", this template layout not show Joomla component output.

So to solve you need to create a menu item of type "Users"->"Login" and assing to this menu item some layout style like "Blanko - Sela Main Page"

Login page come from Joomla (not Easy Profile).
  1. more than a month ago
  2. Bug Report
  3. # 8
broggim Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 9
admin Accepted Answer
Admin
Easy Profile extends Joomla user management (not replace), so registration and edit profile pages are the same of Joomla (tabs are generated with Javascript and custom fields added by our user plugin).

You can create menu item of type:
- Users->Registration Form
- Users->Edit Profile

Anyway we recommend to use "Blanko - Sela Main Page" as default template style and assign "blanko - Sela Home" only to homepage.
  1. more than a month ago
  2. Bug Report
  3. # 10
broggim Accepted Answer
That's exactly what I've done, but no tabs are shown (see screenshot of menu-item)
  1. more than a month ago
  2. Bug Report
  3. # 11
admin Accepted Answer
Admin
Hi,
Joomla user registration is disabled (see screenshot), so when you try to go on Registration page you will be redirect to login page.

To enable go to Users->Manage->Options (button on top left)

This happen with or without Easy Profile
Attachments (1)
  1. more than a month ago
  2. Bug Report
  3. # 12
broggim Accepted Answer
OK, now I'm getting there :-). extendedReg used it's own registration procedure and so had to enable joomla registration and disable extendedreg plugin.

Thanks!
  1. more than a month ago
  2. Bug Report
  3. # 13
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