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  1. alexwalker
  2. General
  3. Saturday, August 22 2020, 05:40 PM
  4.  Subscribe via email
When exporting the User list there is no data in the extra fields I created with easyprofile. I know there is no data as I am looking at my own information and I know I entered the data from the front end. What I can I do to make it show?
admin Accepted Answer
Admin
Hi,
sorry for late reply.

In Easy Profile options (Administration->Components->Easy Profile->Options) have you set to export all fields?
  1. more than a month ago
  2. General
  3. # 1
alexwalker Accepted Answer
Pro
Yes, All Fields was already selected.
  1. more than a month ago
  2. General
  3. # 2
admin Accepted Answer
Admin
Hi,
we have made some test but no issues found...can you please post me your site detail to check this? if yes then you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. General
  3. # 3
alexwalker Accepted Answer
Pro
Apologies for my delay in responding I have been on holiday.
I have tried again to export the list both readable and importable and neither show any extra created fields.
I have created a login for you at:
https://xxxxx

username: xxx
password: xxx

Many thanks
  1. 3 weeks ago
  2. General
  3. # 4
admin Accepted Answer
Admin
Hi,
unfortunately I does not find any problem, all fields seems correctly exported :o
  1. 2 weeks ago
  2. General
  3. # 5
alexwalker Accepted Answer
Pro
Let me try again and get back to you. Which did you use importable or readable?
  1. 2 weeks ago
  2. General
  3. # 6
alexwalker Accepted Answer
Pro
Apologies for the delay in getting back to you. I was away for a break. I have tried exporting again and I get the field headers but no data is contained therein. I looked at my own data and I know I added the data to make sure. PLeas can you help me resolve this as I have a zoom meeting on Sunday and need to send out some joining instructions.
  1. one week ago
  2. General
  3. # 7
alexwalker Accepted Answer
Pro
Are you able to send me what you exported so I can see if the data is there. I am particularly interested to see if Diocese is in the data. Name and address comes over fine. It is the new custom fields data which does not get exported.
  1. 5 days ago
  2. General
  3. # 8
admin Accepted Answer
Admin
Hi,
I will send the file via email in about 1 hour :)
  1. 5 days ago
  2. General
  3. # 9
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