Support

  1. ruud
  2. Features Request
  3. Tuesday, November 03 2015, 04:42 PM
Hi,

login in and creating an account with social connect is really usefull and simple!
But it introduces also some problems for users (and therefore for me :))...

Because registration is so easy, people connect with e.g. their facebook account (and a joomla user is created for them).
After some time they come back and press the twitter button expecting to login to their account, just to find themselves equipped with a second account....

This happens on a regular basis and forces me to do some housekeeping: copy twitter id to user account with facebook id etc. remove account created with twitter...

Would it be an option to have an extra check that is configurable:

when I press on one of the social connect buttons and there is no associated Joomla user: popup a message stating that 'a new account is to be created > do you want this yes or no'.
This would at least ring a bell if the user expected to be logged in and triggers him to try it again with the correct social media platform.

just a thought :)
admin Accepted Answer
Admin
Hi Ruud,
Social Connect check if email from Social exists in Joomla, if email exists then our system ask you to create a new account (and you need to specify email address) or link to existing User (you need to make a login). This is not elegant like a popup but in a sense it already does.

The problem is that Twitter never share email address. So when you login and your twitter account is not linked to any user, you always need to specify email address. If specified email address exists then you have a message to choose another email address or link to a existing user.

Maybe I did not understand what you meant. if so I apologize.
  1. more than a month ago
  2. Features Request
  3. # 1
ruud Accepted Answer
Content Protected
  1. more than a month ago
  2. Features Request
  3. # 2
admin Accepted Answer
Admin
Yes, but only if user have a different email (or make login with twitter), otherwise system notify that email already exists and it offers you to link existing account.

However, this thing is not easy to manage with popup, there are many redirects to do authentication with social. So it should be managed with a new step, but this reduce the user experience of most users.
  1. more than a month ago
  2. Features Request
  3. # 3
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