Support

  1. galbur
  2. General
  3. Monday, November 30 2015, 04:17 PM
Hi

It's great to have the Import Plugin.
After an import (2000 entries) ir realized some problems with Special Characters.

For Example
Instead of "Dénise" there is only a "D" in the field.
It's impossble to cahnge it on the frontend. But it works in the Backend.

Any idea?
Best regards
Chris
admin Accepted Answer
Admin
Thanks for report it, Import plugin is not stable (Beta Version), we will investigate this problem but I think this depends of the encoding of the imported file.
  1. more than a month ago
  2. General
  3. # 1
galbur Accepted Answer
Hi

After testing with several encoding types (utf-8,wester, latin etc.) the problem is still ongoing.

Thank you

Chris
  1. more than a month ago
  2. General
  3. # 2
paz-sumerov Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 3
paz-sumerov Accepted Answer
OK you were right, you have to encode the CSV file as UTF-8 without Byte order mark (BOM)
i did it with Notepad++.
  1. more than a month ago
  2. General
  3. # 4
galbur Accepted Answer
Hi Paz

Thank you. I will try this.
But anyway. It would be great, if the plugin leave the "Beta"-State and works with Special-characters and without special workaroaund.

Thank you
Chris
  1. more than a month ago
  2. General
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.