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Resolved Import using csv file from Excel 2007

  1. anderslolk
    anderslolk
  2. General
  3. Wednesday, July 12 2017, 01:01 PM
Hi.

I've some problems with the import function. It won't import users with danish characters if the csv file is created with Excel 2007, with the organization is still using. I've a test file with four users - two of them have danish charaters. It says, that four users are importet, but only two of them is showing in the users list.

When making the CSV file form Excel 2016 I can choose the file format CSV UTF-8. Then it works and all users are importet. That file format isn't available in Excel 2007.

Can you help me or do I've have to do it manually?
Responses (4)
admin
admin Accepted Answer
Admin
Hi,
sorry but now we are not available Excel 2007, please send me an example file where you encountered this problem, in the coming days we will try to test it.
  1. more than a month ago
  2. General
  3. # 1
anderslolk
anderslolk Accepted Answer
Pro
Hi again.

I've attached two files:
- 2007 example.csv (the one that is not working)
- 2016 example.csv (works fine)
  1. more than a month ago
  2. General
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
sorry but CSV format is not allowed by this forum, you should add these in a ZIP archive.
  1. more than a month ago
  2. General
  3. # 3
anderslolk
anderslolk Accepted Answer
Pro
Now it is .zip
  1. more than a month ago
  2. General
  3. # 4
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