Support

  1. floor
  2. Bug Report
  3. Tuesday, February 11 2020, 08:46 AM
On opening several user details in the backend I get an internal server error 500. Not on all. I cannot find any matches between the ones giving the error. Any help would be appreciated.

apache log:
[Tue Feb 11 07:57:25.562556 2020] [core:error] [pid 27008:tid 139983126521600] [client 80.100.222.113:57967] End of script output before headers: index.php, referer: https://www.deveiligheidskundige.nl/administrator/index.php?option=com_jsn&;view=users
[Tue Feb 11 08:00:15.718048 2020] [fcgid:warn] [pid 27008:tid 139982925096704] (104)Connection reset by peer: [client 80.100.222.113:58121] mod_fcgid: error reading data from FastCGI server, referer: https://www.deveiligheidskundige.nl/administrator/index.php?option=com_jsn&;view=users
[Tue Feb 11 08:00:15.718113 2020] [core:error] [pid 27008:tid 139982925096704] [client 80.100.222.113:58121] End of script output before headers: index.php, referer: https://www.deveiligheidskundige.nl/administrator/index.php?option=com_jsn&;view=users
[Tue Feb 11 08:02:33.510696 2020] [fcgid:warn] [pid 27008:tid 139982899918592] (104)Connection reset by peer: [client 80.100.222.113:58196] mod_fcgid: error reading data from FastCGI server, referer: https://www.deveiligheidskundige.nl/administrator/index.php?option=com_jsn&;view=users
Accepted Answer
admin Accepted Answer
Admin
Hi,
there is some strange conflict with plugin "AcyMailing : (auto)Subscribe during Joomla registration", it add the newsletter checkbox in admin page.
Anyway by changing parameter "display the list after" from "Email" to "Password" then the error gone. Is this a solution for you?
I ask this because we can investigate but this require a bit of time and FTP access and unfortunately this error comes only to you, so there is not a ready solution. Let me know please.
  1. more than a month ago
  2. Bug Report
  3. # Permalink
floor Accepted Answer
Pro
I submitted some site details to log in and see what happens
  1. more than a month ago
  2. Bug Report
  3. # 1
floor Accepted Answer
Pro
Solution is fine, thanx a lot!
  1. more than a month ago
  2. Bug Report
  3. # 2
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.