Support

  1. gilberto-grave-de-peralta
  2. General
  3. Wednesday, March 15 2017, 02:32 PM
Hi there
i'm been having problems with the search menu, sometimes works correctly but other times doesn't do it, similarly works good for some persons and for other doesn't, but the craziest thing it's for the same person instantaneously works in mozilla firefox but doesn't work on google chrome or viceversa,please can you help me?
scharfe Accepted Answer
Basic
That's it. Thank you for your support
  1. more than a month ago
  2. General
  3. # 1
admin Accepted Answer
Admin
Hi,
The same as for the backend, that I send you
Sorry, you have right, only read the last answer.

Problem:
you have a template override for the user list view, from version 2.x.x we recommend to delete all template overrides (http://docs.easy-profile.com/index.php/article/upgrade-1x-2x).

About user list, from version 1.x to version 2.x, basically we have changed the method to send parameter from a search form (1.x use POST and 2.x use GET).
This solve problem with browser back button.

Solution without delete all template overrides:
You can simply change form method from POST to GET:
- Open file at /templates/jp-hifi/html/com_jsn/list/table_search.php
- Replace this
method="post"

with this:
method="get"
  1. more than a month ago
  2. General
  3. # 2
scharfe Accepted Answer
Basic
The same as for the backend, that I send you
  1. more than a month ago
  2. General
  3. # 3
admin Accepted Answer
Admin

The Site Link with the Searchform I post in "Site Details"

Thanks for your availability, unfortunately this page require a login, can you please send me valid frontend access?
  1. more than a month ago
  2. General
  3. # 4
scharfe Accepted Answer
Basic
The Site Link with the Searchform I post in "Site Details"
  1. more than a month ago
  2. General
  3. # 5
scharfe Accepted Answer
Basic
Yes, the error always occurs.
  1. more than a month ago
  2. General
  3. # 6
admin Accepted Answer
Admin
Hi,
this happen always?
can you please post me your site link to check this? to keep private you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. General
  3. # 7
scharfe Accepted Answer
Basic
I use the Search Form in the Menu "index.php?option=com_jsn&view=list". See Attachment
  1. more than a month ago
  2. General
  3. # 8
admin Accepted Answer
Admin
Hi,
this happen when you search the users by using Easy Profile - Search module?
  1. more than a month ago
  2. General
  3. # 9
scharfe Accepted Answer
Basic
Hi,
I have the same Problem "Not Valid Token", but i have no plugin called "Easy Profile - Ajax Userlist" an d the parameter "Cache" ist on "no cache". I use Easy Profile Basic 2.4.1
This Plugins are activated:
Authentication plugin
Author plugin
Content plugin
Usergroups plugin
Search plugin
System plugin
Users plugin
  1. more than a month ago
  2. General
  3. # 10
you rigth, remember that i was used an old version that my client supposedly was buyed, seems i was forgot to uninstall old plugins, gonna try and let you knows
  1. more than a month ago
  2. General
  3. # 11
admin Accepted Answer
Admin
I have just tried and works, but I need to report a problem, you have installed Basic version over the Pro, so you have a old plugin for ajax search that not works correctly. You should disable this from plugin manager, plugins is called "Easy Profile - Ajax Userlist". maybe the problem is here.
  1. more than a month ago
  2. General
  3. # 12
i send pic, all modules by default has that option disabled
  1. more than a month ago
  2. General
  3. # 13
admin Accepted Answer
Admin
Hi,
try to disable cache in search modules:
- go to Administration->Extensions->Modules
- search and open Search Module
- go to tab "Advanced"
- set parameter "Cache" to "no cache"
  1. more than a month ago
  2. General
  3. # 14
Content Protected
  1. more than a month ago
  2. General
  3. # 15
admin Accepted Answer
Admin
Hi,
Can you please post me your site details to check this?

NOTE: I know, you have a client with Pro subscription, but our system not get you any priority when you request support with this a Free account. I recommend you to use the account of your customer ;)
  1. more than a month ago
  2. General
  3. # 16
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