Support

  1. jakub-sko
  2. Support
  3. Thursday, December 22 2016, 06:09 PM
Hi

I found a little bug in administration. When plugin: Easy Profile - Users plugin is turned on, I cant manage a single user because I got error: jQuery()chosen is not a function. How can I solve this issue?

Regards,
jakub-sko Accepted Answer
I found another bug. Also Search Tools in the Users management area don't work when plugin: Easy Profile - System plugin is turned on.
  1. more than a month ago
  2. Support
  3. # 1
admin Accepted Answer
Admin
Hi,
please post me your site details to check this, you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Support
  3. # 2
jakub-sko Accepted Answer
Im afraid my customer dont wont to share site details :/ I can send you everythink what you need. See some screenshots below. Now error is reffering to $(...).tooltip.
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
Hi,
tooltip is a bootstrap function and it is included into Joomla framework (also jquery chosen). This error tells me that probably you have some conflict with mootools javascript framework, but Easy Profile does not manage this.

Unfortunately we can't replicate this error and no other user has reported this, so without have seen your site, we can't help you. I hope you can understand that for us is impossible :(

I found another bug. Also Search Tools in the Users management area don't work when plugin: Easy Profile - System plugin is turned on.
Which Easy Profile version have you installed?
  1. more than a month ago
  2. Support
  3. # 4
jakub-sko Accepted Answer
Unfortunately my client don't want to share his website before we finish. I have installed the latest version of Easy Profile. I don't understand, everything works well when Easy Profile is disabled so it has something to do with and causing the conflict.
  1. more than a month ago
  2. Support
  3. # 5
admin Accepted Answer
Admin
I know, I ask so much. but if possible, can you create an test site from your main site (from a backup) without customer's informations?

I can do many question about your site, but the truth is that the best way to check javascript's problems is see your site :(
  1. more than a month ago
  2. Support
  3. # 6
jakub-sko Accepted Answer
Okay, I will text you tomorrow.

Regards
  1. more than a month ago
  2. Support
  3. # 7
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