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  1. DaffRider
  2. Bug Report
  3. Tuesday, July 22 2014, 09:44 PM
Hi i have a trouble with Easy Profile + Social Network (Kunena intregation plugin)

I use the native joomla login
index.php?option=com_users&view=login


sometime i have error 1062 when i clic on EasySocial Profile, user link profil :(

page back to logging page but im alway log if i clic to "remember me" i have this error 1062 with SQL message

it's totaly random somtime workfine sometime no ... maybe cache time

sorry for my bad english and thx for your help
admin Accepted Answer
Admin
Hi,
I need more info:
- which version of Kunena?
- Can you please post me SQL message?
  1. more than a month ago
  2. Bug Report
  3. # 1
DaffRider Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 2
admin Accepted Answer
Admin
Can you please post me your site details (admin access)? you can use the form below the reply in "Site Details" tab.

The message "Par raison de securi...", appear when you logged in with "Remenber Me" checked, and when the session expire (this is a problem on Joomla 3.3). It is strange because we have fix this issue some time ago.
  1. more than a month ago
  2. Bug Report
  3. # 3
DaffRider Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 4
admin Accepted Answer
Admin
Hi,
your problem is this: when you have updated Easy Profile you have missing to update the our System plugin.
I see this because some time ago we have changed the name of System Plugin from "plg_jsn_system" to "Easy Profile - System Plugin". see screenshots.

NOTE: when you upgrade please use the package not singles installation of plugins.
Attachments (2)
  1. more than a month ago
  2. Bug Report
  3. # 5
DaffRider Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 6
DaffRider Accepted Answer
Hi

i have alway problem you have upgrade the plugin or not ?

thx for your help
  1. more than a month ago
  2. Bug Report
  3. # 7
admin Accepted Answer
Admin
Hi,
No we have only checked your configuration.

We never touch customer's site without explicit agreement.

If you want we do it for you.
  1. more than a month ago
  2. Bug Report
  3. # 8
DaffRider Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 9
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