Support

  1. gteigland
  2. Bug Report
  3. Thursday, January 29 2015, 11:58 PM
I purchased your pro version with social network and its not working at all.

It goes to a page without any of my template AND I can't login at all.
http://awesomescreenshot.com/09e4at7xb5

Backend config:
http://awesomescreenshot.com/0724at7zf7

Im just starting on this site but really need this to work ASAP.

ALSO I JUST REALIZED I CAN"T ADD USERS IN MY JOOMLA EITHER- USERNAME AND EMAIL ARE MISSING!
http://awesomescreenshot.com/0274at8k87


Please help!
References
  1. http://beacon-social.com.72-10-49-225.t12sites.com/
Accepted Answer
admin Accepted Answer
Admin
Hi,
you have unpublished Social Network menu item, this is required (https://www.easy-profile.com/docs/85-socialnetwork-installation.html). if you not want to show on main menu you can create a hidden menu.
  1. more than a month ago
  2. Bug Report
  3. # Permalink
admin Accepted Answer
Admin
hi,
problem 1:
this is a problem with gantry framework used from your template, we will fix in next release, for now try this:
remove class CacheException at line 514 and 515 in file /plugins/jsn/socialnetwork/lib/Cake/Error/exceptions.php
class CacheException extends CakeException {
}


problem 2
this is correct, username is disabled because you have choose in Easy Profile option to use only email for login, e-mail field is under details tab in according with Easy Profile fields.
  1. more than a month ago
  2. Bug Report
  3. # 1
admin Accepted Answer
Admin
sorry this class is into file /plugins/jsn/socialnetwork/lib/Cake/Error/cache_exceptions.php :D
  1. more than a month ago
  2. Bug Report
  3. # 2
gteigland Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 3
admin Accepted Answer
Admin
Hi,
compatibility problem with gantry is gone.

Now check this:
- Go into Administration->System Configuration->Server->Database Settings->Host
- if you have "locahost:3306", replace this with "localhost"

probably this is the problem, otherwise please post me your site details (you can use the form below the reply in "site details" tab)

these problems are known and will be fixed in the next release (a few days).
  1. more than a month ago
  2. Bug Report
  3. # 4
gteigland Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 5
admin Accepted Answer
Admin
hi,
tomorrow next release ;) we gantry conflict fixed.
  1. more than a month ago
  2. Bug Report
  3. # 6
gteigland Accepted Answer
Pro
Perfect. Ill wait until then!
  1. more than a month ago
  2. Bug Report
  3. # 7
gteigland Accepted Answer
Pro
  1. more than a month ago
  2. Bug Report
  3. # 8
admin Accepted Answer
Admin
Sorry but credentials not work, please can you resend me?
  1. more than a month ago
  2. Bug Report
  3. # 9
gteigland Accepted Answer
Pro
try now. put it in optional information
  1. more than a month ago
  2. Bug Report
  3. # 10
admin Accepted Answer
Admin
ok,
now works, there was a problem in our package that did not update the files, we have fixed on your site and re-uploaded version 1.0.8.;)
  1. more than a month ago
  2. Bug Report
  3. # 11
gteigland Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 12
gteigland Accepted Answer
Pro
also none of the other panels show.. like demo.. for example when I select blogs. phots. etc. it always stays on Profile.
  1. more than a month ago
  2. Bug Report
  3. # 13
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