Support

    You are here:  
  1. Home
  2. Support
  3. Members
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Friday 6:50 am
Add a reply View Replies (16)

Resolved problem menu

  1. piero
    piero
  2. Support
  3. Sunday, February 21 2016, 06:26 PM
Good morning , I have purchased and installed the plugin.
I selected menus with easy profile.
but 'appears AWOaffiliate login! I do not understand why?

http://www.auroranutriceutics.com/x
Responses (16)
admin
admin Accepted Answer
Admin
Hi,
can you please post me your site details to check this? you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Support
  3. # 1
piero
piero Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 2
piero
piero Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 3
admin
admin Accepted Answer
Admin
No, it is private.

I selected menus with easy profile.
but 'appears AWOaffiliate login! I do not understand why?
If you have menu item of type Easy Profile->User Profile and you not are logged-in then is normal, when you go on your profile page you will be redirect to login page.

See screenshot, this is Joomla login.
Attachments (1)
Schermata 2016-02-21 alle 18.52.22.png Schermata 2016-02-21 alle 18.52.22.png
  1. more than a month ago
  2. Support
  3. # 4
piero
piero Accepted Answer
I need registration user whit the tab custom, it is possible?
  1. more than a month ago
  2. Support
  3. # 5
admin
admin Accepted Answer
Admin
I need registration user whit the tab custom, it is possible?

Easy Profile extends Joomla User management, so registration with Easy Profile is the same of Joomla, on your site seems to have some plugin/component (virtuemart?) that override Joomla registration (so it override also Easy Profile registration). Tabs works on Joomla (Easy Profile) registration form, this not works on third party forms.

you can solve without access to the site?

No sorry, we not know how is configured your site.
  1. more than a month ago
  2. Support
  3. # 6
piero
piero Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 7
piero
piero Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 8
admin
admin Accepted Answer
Admin
Hi,
all your registration links point to http://www.auroranutriceutics.com/my-account/edit, this link is not Joomla User component link, but it come from Virtuemart.

Joomla registration URL is http://www.auroranutriceutics.com/edit-user-profile?view=registration (here you will see Joomla/Easy Profile registration form with tabs)

You need to disable this behavior. I have tried to see your configuration, but I not found the place where is configured. Unfortunatly We not have experience with virtuemart.
  1. more than a month ago
  2. Support
  3. # 9
piero
piero Accepted Answer
it is possible that those who enroll in this menu has to be assigned to a different group
  1. more than a month ago
  2. Support
  3. # 10
admin
admin Accepted Answer
Admin
This is not a problem of Usergroups, all your link point to Virtuemart Registration form instead Joomla registration form.
  1. more than a month ago
  2. Support
  3. # 11
piero
piero Accepted Answer
It disappeared the home page
  1. more than a month ago
  2. Support
  3. # 12
admin
admin Accepted Answer
Admin
This is normal, you have set Easy Profile Menu item as home page.
  1. more than a month ago
  2. Support
  3. # 13
piero
piero Accepted Answer
but it was not there before !
  1. more than a month ago
  2. Support
  3. # 14
admin
admin Accepted Answer
Admin
we not touch any configuration before consent, Anyway now I have fixed this on your site by enabling plugin "System - Language Filter", now you will see italian homepage.
  1. more than a month ago
  2. Support
  3. # 15
piero
piero Accepted Answer
thanks!
  1. more than a month ago
  2. Support
  3. # 16
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.