Support

  1. chap
  2. Support
  3. Monday, January 11 2016, 12:27 AM
Hi,

Very stupid. I am the super admin i disabled the super admin function for myself:D

So now its not possible for me to reapaire the super admin to the old situation.

What can i do?
Accepted Answer
chap Accepted Answer
Hi,

THX. Indeed good to make it not possible because its strange it happened.

The service is great and it works fine now again
  1. more than a month ago
  2. Support
  3. # Permalink
admin Accepted Answer
Admin
Fixed ;)

In future we will add a fix to not allow this behavior.
  1. more than a month ago
  2. Support
  3. # 1
chap Accepted Answer
also
  1. more than a month ago
  2. Support
  3. # 2
chap Accepted Answer
Hi
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
Hi, have you some tools like phpmyadmin to allow me to fix this? if yes can you please post details to access in "Site Details" tab? you will find "Site Details" tab below the reply form.
  1. more than a month ago
  2. Support
  3. # 4
chap Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 5
admin Accepted Answer
Admin
Hi,
to fix this you can add your user to "Super Users" usergroup by adding a row in table #__user_usergroup_map.

You will find user id from table #__users and "Super Users" usergroups from table #__usergroups (value '8' in most of default Joomla installations)
  1. more than a month ago
  2. Support
  3. # 6
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.