Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offday

Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Saturday 4:08 am

Add a reply View Replies (3)

Resolved Problems with youtube videos

chap
Bug Report
Wednesday, August 24 2016, 05:07 PM

Hi there,

Never had problems with videos and now, all at once, you can see the information but no video (youtube) is shown.

please help

Responses (3)

admin Accepted Answer

Admin

Hi,
can you please post me your site details to check this? I need also credential to check configuration.

more than a month ago
Bug Report
# 1

chap Accepted Answer

See information

more than a month ago
Bug Report
# 2

admin Accepted Answer

Admin

Fixed, i found and removed a old override (probably created by mistake when we did support about logout problems).

Video was loaded with http, so, due to recent browsers updates, it is no longer available on https sites.

more than a month ago
Bug Report
# 3

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Please login to post a reply

You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »

Forgot Password?

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.