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Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Wednesday 5:27 pm
My Posts - Replies (12542)
My Posts

Access Privileges

  1. more than a month ago
  2. General
  3. Last replier:
    kennethefford

Constant Contact integration?

  1. more than a month ago
  2. Presales Question
  3. Last replier:
    admin

Google Address Search is not working

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

Registration process..

  1. more than a month ago
  2. Presales Question
  3. Last replier:
    admin

Screen goes blank after I install Easy Profile Pro.

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

Problems Ordering Fields on MyProfile

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

Paypal Payment gateway integration

  1. more than a month ago
  2. Features Request
  3. Last replier:
    admin

Checklist box not working

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

Date field decrements with one day for each profile update

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

two usergroups with different fields

  1. more than a month ago
  2. General
  3. Last replier:
    maxpower108

CSS settings for 3 column

  1. more than a month ago
  2. General
  3. Last replier:
    admin

Hide the 'Basic setting' field on the frontend

  1. more than a month ago
  2. General
  3. Last replier:
    admin

Image crop size applied the same for all image fields and e-mail weird validation

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

Why is it sending the new created user email in English?

  1. more than a month ago
  2. General
  3. Last replier:
    admin

Do not change the image format on upload

  1. more than a month ago
  2. Features Request
  3. Last replier:
    zuotoski

Redirect to actual page not working

  1. more than a month ago
  2. General
  3. Last replier:
    admin

404 Component not found

  1. more than a month ago
  2. Bug Report
  3. Last replier:
    admin

How to Specify Expiration

  1. more than a month ago
  2. General
  3. Last replier:
    kennethefford

how to hide basic configuration on the frontend

  1. Profiles
  2. private list
  1. more than a month ago
  2. General
  3. Last replier:
    admin

How can I create a Drop down with values depending on other one? Example Choose Country and later region ...

  1. more than a month ago
  2. Features Request
  3. Last replier:
    admin
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Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

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Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

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