Support

  1. agenciaod
  2. Features Request
  3. Wednesday, May 30 2018, 05:43 AM
Hi,

I recently bought the pro version of the easyprofile component, so I'm trying for the 1st time, can you help me? How can I do to get a redirect to a thank you page, after I complete the registration?

I'm just getting a refresh for the same registration page with some system message errors:

Notice
Could not start mail function.

Error
An error was encountered while sending the registration email. A message has been sent to the administrator of this site
.

But I'm actually receiving the mails and the registration is working, with a new user created.

What should I do to fix that?

Thank in advance. Best Regards.
References
  1. https://asseiomrj.com.br/cadastro.html
admin Accepted Answer
Admin
Hi,
sorry for late reply, it was night for us :D

This is not due to Easy Profile, this is a Joomla error probably due to a bad email configuration.

Try to check your email configuration from Administration->System->Global Configuration->Server->Mail Settings->Send Test Email (button)
Attachments (1)
  1. more than a month ago
  2. Features Request
  3. # 1
agenciaod Accepted Answer
Pro
Hello.

Thank you very much. That was correct, my email settings were bad configured.

However, now when I complete registration I'm being moved to the homepage. I'm still getting my confirmation message from the system correctly, but in a section in the middle of the home page, so its very confused.

Is there a way to redirect that to another page?

Best Regards.
  1. more than a month ago
  2. Features Request
  3. # 2
admin Accepted Answer
Admin
Hi,
I have just tried to register an account but I see still email error, so I can't check your redirect behavior :(

Easy Profile extends Joomla user management (not replace), so Registration process is managed by Joomla (not Easy Profile) and normally after a correct registration you should redirect to registration complete page (blank page where you will see only confirm message).

From your screenshot seems that after registration you will redirect to homepage, and this not seems a Joomla behavior, so probably you have some component that change the Joomla registration process. To check this we need to see your configuration. If you are available to give to us a backend access then you can use the form below the reply in "Site Detail" tab.
  1. more than a month ago
  2. Features Request
  3. # 3
agenciaod Accepted Answer
Pro
Content Protected
References
  1. https://asseiomrj.com.br
  1. more than a month ago
  2. Features Request
  3. # 4
admin Accepted Answer
Admin
Hi,
sorry for late reply, it was night for us.

unfortunately these credentials do not work :(
  1. more than a month ago
  2. Features Request
  3. # 5
agenciaod Accepted Answer
Pro
Oops.

Ok, let's see. Let me try again. Leaving the credetials in Site Details once more. I belive that gonna work.

Sorry about that.
  1. more than a month ago
  2. Features Request
  3. # 6
admin Accepted Answer
Admin
Hi,
I have fixed the redirect in your site, now it will redirect you to login page. To fix it I have changed menu item "Login" from type Easy Profile->User Profile to Users->Login Form.
  1. more than a month ago
  2. Features Request
  3. # 7
agenciaod Accepted Answer
Pro
Hello.

Wow, thats awesome. Thank you very much!

I think I can understand now what was going wrong. Could you tell me if it is possible for this redirect to go to a specific page? Like an article or something?

Anyway, my sincere thanks. You have been a great help.

Regards.
  1. more than a month ago
  2. Features Request
  3. # 8
admin Accepted Answer
Admin
Hi,
sorry for late reply, it was a weekend for us :D

Unfortunately this is not possible, the only way that comes to mind is to make a simple hack. The redirect was set by Joomla at line 200 in file /components/com_users/controllers/registration.php

You can change redirect to a menu item by replace line 200 from
$this->setRedirect(JRoute::_('index.php?option=com_users&view=login', false));
to
$this->setRedirect(JRoute::_('index.php?Itemid=236', false));
replace 236 with the ID of the menu item.

NOTE: registration.php is a core Joomla file, so it will be replaced every Joomla update.
  1. more than a month ago
  2. Features Request
  3. # 9
agenciaod Accepted Answer
Pro
Hello.

Well, that's enough. Perfect! Thank you very much for all the clarifications and help.

You have been great!

Cya.
  1. more than a month ago
  2. Features Request
  3. # 10
agenciaod Accepted Answer
Pro
Oh, just one more thing.

I have created an upload field and I just turned on the avatar thing in the component configuration. But when I try the registration with that 2 fields I got a Warning message.

"The security token did not match. The request was aborted to prevent any security breach. Please try again"

And I cant complete the registration. What can I do to fix that?
  1. more than a month ago
  2. Features Request
  3. # 11
admin Accepted Answer
Admin
Hi,
please clean your browser cache and try it again.
  1. more than a month ago
  2. Features Request
  3. # 12
agenciaod Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Features Request
  3. # 13
agenciaod Accepted Answer
Pro
Ok, I made the tests here after cleaning the browse cache and I got the same problem.

I also tested it on another browser too (Safari), just to be sure. Same result.

I'm leaving the screenshots for both cases.
  1. more than a month ago
  2. Features Request
  3. # 14
agenciaod Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Features Request
  3. # 15
admin Accepted Answer
Admin
Hi,
I have fixed registration problem in your site, this is bug. We will fix this issue in next release

I have also made some changes in upload paths:
Avatar: from images/docs/avatares to images/docs/avatares/ (missing / at the end)
File: from images/docs/curriculos to images/docs/curriculos/ (missing / at the end)
  1. more than a month ago
  2. Features Request
  3. # 16
agenciaod Accepted Answer
Pro
Oh, I see.

Thanks, but well.. I'm sorry but I'm still getting the same error messages here. I think that is only related to the avatar file/field, because everything go right when I ignore that field in the registration page. What could be wrong?

I belive that is the last thing to close my case.

Best regards.
  1. more than a month ago
  2. Features Request
  3. # 17
admin Accepted Answer
Admin
Hi,
we have changed Avatar upload method from "Crop with Drag&Drop" to "Crop & Webcam" and now registration works.

Anyway now we are still investigating about this issue. We ask you still a little patience :D
  1. more than a month ago
  2. Features Request
  3. # 18
agenciaod Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Features Request
  3. # 19
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