Support

  1. Eric
  2. General
  3. Saturday, May 06 2017, 10:49 AM
I renewed my subscription about a week ago, but it shows status : locked" and I still get mails from you saying "Your subscription is just about to expire in 5 days, go to https://www.easy-profile.com/#pricing to renew".

Please check, thank you!
Eric
Eric Accepted Answer
Basic
OK, no problem, thank you!
  1. more than a month ago
  2. General
  3. # 1
admin Accepted Answer
Admin
Hi,
thanks for your purchase, your new subscription will be active after old subscription will expire ;)

Anyway you have right, our subscription system should not send you the "Expire" mail, so, sorry about this, you can ignore it.

Thanks for your report, we will try to fix this thing :D
  1. more than a month ago
  2. General
  3. # 2
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