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Resolved Social media buttons taking 'forever' to display

ruud
Support
Monday, January 25 2016, 09:20 AM

Hi,
Been having some performance issues on specific pages on my site.
Thought I 'd investigate them and as it turns out, the pages that are performing badly are the ones where the Social Connect buttons are displayed.

What happens is the following: the page takes minutes to complete and while not being completed the social media buttons are not rendered correctly (the font that is used for the rendering is not loaded.

you can see an example on the site as specified in the [site details] tab.

What looks like is happening is that Facebook is loading a lot of scripts of which some take a long time to load.

What can I do about this behaviour, is this Easyprofile related or is it something that is 'conflicting' with the way I setup Easyprofile on my site?

thanks in advance for looking into this.

Accepted Answer

admin Accepted Answer

Admin

Sorry screenshots

more than a month ago
Support
# Permalink

Responses (2)

admin Accepted Answer

Admin

Hi,
the problem is due to feature that minimize CSS, maybe not support CSS inline fonts.

Screenshot 1: you will see the late due to an error on a strange request (not come from Easy Profile), Easy profile load Social font in a simple file called components/com_jsn/assets/css/connect.css and not from this: components/com_jsn/assets/css/data:application..........
Screenshot 2: you will see that our file is minimized in a bad php** request

** For security purpose is recommended to use only index.php as entry point in a Joomla site.

To fix disable this function or if possible set in this plugin to not minimize connect.css

more than a month ago
Support
# 1

ruud Accepted Answer

Thanks for the quick support! you nailed it. Did an exclusion of connect.css in my template minimize css function and it works perfectly!

more than a month ago
Support
# 2

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