Support

  1. jimmywiddle
  2. Support
  3. Thursday, July 30 2015, 06:52 AM
Hi, Ive just purchased easyprofile basic, im trying to download it.. (obviously im logged in) but when clicking the download link its asking me to login?

Id appreciate a response asap, thanks!
jimmywiddle Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 1
admin Accepted Answer
Admin
hi,
I m sorry to this, try to logout and login from this site ;)
  1. more than a month ago
  2. Support
  3. # 2
jimmywiddle Accepted Answer
Hi thanks, yes I can see it now, but you know while I was waiting...I have just found a component that has everything I need including the profiles avatar....pforce.... can I possibly request a refund as Id really like to purchase jforce and I now have no need for easyprofile... im so sorry!
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
Sorry but we not have a refund policy.
but you know while I was waiting...I have just found a component that has everything I need including the profiles avatar
You have wait 6/7 minutes, to download basic version after payment (we have a download logs).

We offer free version to test our component, and we are available for any presales question (as you have seen even faster response), you bought our component but you not have tried free version before.
  1. more than a month ago
  2. Support
  3. # 4
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.