Support

  1. Hugo_H
  2. Support
  3. Wednesday, January 27 2016, 11:08 PM
I am still using 1.3.11, before upgrading to 1.3.14, do I need to uninstall the previous version first?

Since the update to Joomla! 3.4.8, I cannot update users. The error is: 0 DateTime::__construct(): Failed to parse time string (25-03-50) at position 7 (0): Unexpected character

Can this be related to Easy profile, or should I look elsewhere.

The two questions, is it wise to update now?

Thanks In advance, Hugo
Accepted Answer
admin Accepted Answer
Admin
Ok,
I found your problem

- In menu item called "Orkest leden" you have set in "SQL Custom Where" parameter this: group_id=22
- In menu item called "Teisterband leden" you have set in "SQL Custom Where" parameter this: group_id=21

You groups 21 and 22 are empty, see screenshot from your backend
Attachments (1)
  1. more than a month ago
  2. Support
  3. # Permalink
admin Accepted Answer
Admin
We always recommend to update Easy Profile.
You not need to remove previous version, simply install new version to do upgrade.

about your error: I do not think that update solve your error, seems you have a date like 25-03-50, instead something like 25-03-1950 to store, so system can't parse date. if this error come from Easy Profile file then send me your site details to check this (you can use the form below the reply in "Site Details" tab).
  1. more than a month ago
  2. Support
  3. # 1
Hugo_H Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
sorry we not have experience with Joomlarra,

Anyway this seems content from "#__users" table and "Joomla - User Profile" plugin, there is nothing that concerns Easy Profile.
  1. more than a month ago
  2. Support
  3. # 3
Hugo_H Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 4
admin Accepted Answer
Admin
Hi,
sorry, I don't know how you have imported/exported data.

Why you do not use a most simplest way like export/import DB tables?
- copy Joomla user table in new installation ( #__users table ) to keep name, email, password
- copy Joomla usegroup table to keep usergroup ( #__usegroups table )
- copy Joomla ACL table to keep ACLs ( #__viewlevels table )
- copy Joomla usergroup map table to keep association between users anda usegroups ( #__user_usegroup_map table )
if you want to import also Easy Profile data copy these tables:
- #__jsn_users (users data)
- #__jsn_fields (fields structure)

You can simply use some tool like phpmyadmin, with this you can keep also passwords
  1. more than a month ago
  2. Support
  3. # 5
Hugo_H Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 6
Hugo_H Accepted Answer
Unless K2 (which I further not use has captured those two?
  1. more than a month ago
  2. Support
  3. # 7
admin Accepted Answer
Admin
can you please post me your site details? you can use the form below the reply in "Site Details" tab.
I not understand your situation.
  1. more than a month ago
  2. Support
  3. # 8
Hugo_H Accepted Answer
site details added
  1. more than a month ago
  2. Support
  3. # 9
Hugo_H Accepted Answer
Thank, totally missed that. Regards Hugo
  1. more than a month ago
  2. Support
  3. # 10
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.