Support

  1. Megs
  2. General
  3. Thursday, October 16 2014, 12:02 PM
Hello,
I've recently updated to Joomla 3.3.6 because it was a security update. I also updated all the components and plugins attached to the site. Including Easy Profile. Everything seems to be working fine except for the Easy Profile pages. I do have complete backups so I can revert back to before the update if I need to but I was just wondering if there was anything that you can do?

Thanks so much! :)
Megs
Accepted Answer
admin Accepted Answer
Admin
Hi,
your memory limit is still 25M

see screenshot of error and screenshot from Joomla Administration->System->System Information->PHP information

I have fixed this with a small hack and now works, I have added this at line 2 of file /index.php
ini_set('memory_limit', '256M');


ini_set sets the value of a configuration option in PHP Runtime. This is not a good way, please change this value from php.ini and remove my hack.
Attachments (2)
  1. more than a month ago
  2. General
  3. # Permalink
admin Accepted Answer
Admin
Hi,
sorry but Username and Password do not work :(

Can you resend me? we want to see the problem.;)
  1. more than a month ago
  2. General
  3. # 1
Megs Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 2
admin Accepted Answer
Admin
Hi,
sorry but I need to see what does not work (I did not understand), to do this I need credentials to access to the frontend of the site.
  1. more than a month ago
  2. General
  3. # 3
Megs Accepted Answer
Hello,
I'm not quite sure what's happened. The page with the easy profile on it simply isn't showing up.

Sorry and thanks again.
Megs
  1. more than a month ago
  2. General
  3. # 4
admin Accepted Answer
Admin
Hi,
I found the problem, the error is
Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 7680 bytes) in /home/sites/http://powysparticipation.co.uk/public_html/administrator/components/com_widgetkit/helpers/template.php on line 46


You have configured PHP to have memory limit to 24M.
I tried with 32M and works, I recommend however that you set this parameter to 256M (default is 128M) on production site.
  1. more than a month ago
  2. General
  3. # 5
Megs Accepted Answer
OK.
Where do I change the memory limit?
Thanks,
Megs
  1. more than a month ago
  2. General
  3. # 6
admin Accepted Answer
Admin
Hi,
you can set this "memory_limit" parameter on php.ini file.

if you are not administrator of your server, you can ask at your provider to do this.
  1. more than a month ago
  2. General
  3. # 7
Megs Accepted Answer
Hello,
I've changed the memory limit but the problem is still persisting?
I get the log in page now but as soon as I log in all the modules and images disappear! I've attached an image of what I see when I log in.
  1. more than a month ago
  2. General
  3. # 8
Megs Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 9
Megs Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 10
Megs Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 11
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