Support

  1. Conaction
  2. General
  3. Friday, October 28 2016, 10:28 AM
Hello,

when im logged in and i want to click on the button where the username is displayed the link redirect me to my index site?
Screenshot:
Attachments (1)
admin Accepted Answer
Admin
Hi,
this happen for 2 main reason

Javascript Errors (screenshot 1)
You need to solve these problems, probably due to template bug or some custom code.

JQuery multiple instances (screenshot 2)
Your template load own jQuery javascript framework (without using Joomla API!!), and also this can cause some conflict. From Joomla 3.0 to load JQuery javascript framework the correct way is to use Joomla API. You need to ask to your template provider to fix this error.
Why it load own jQuery javascript framework? Probably this template keep (with a very bad way) a compatibility with Joomla 2.5.
Joomla APIs to load javascript framework are designed precisely to avoid conflicts, also keep in mind that all Joomla pages load jQuery framework, so it cause conflict, errors, and bad performance.
Attachments (1)
  1. more than a month ago
  2. General
  3. # 1
admin Accepted Answer
Admin
Sorry missing screenshot 1 :p
Attachments (1)
  1. more than a month ago
  2. General
  3. # 2
Conaction Accepted Answer
Pro
Cant open the screenshots
  1. more than a month ago
  2. General
  3. # 3
admin Accepted Answer
Admin
Try from the site (no via email link) :D
  1. more than a month ago
  2. General
  3. # 4
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