Support

  1. MS1000
  2. Bug Report
  3. Sunday, April 29 2018, 07:03 PM
Using Easy Profile Pro 2.5.3 on Joomla 3.8.7 with active subscription.
Since last update of Easy Profil the User Export Button in Joomla backend toolbar has vanished. See screenshot.
I don´t see any hint in the changelog.
I need help, please!
Attachments (1)
admin Accepted Answer
Admin
Hi,
sorry for late reply, it was a weekend for us :D

Can you please post me your site details to check this? if yes then you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Bug Report
  3. # 1
MS1000 Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 2
admin Accepted Answer
Admin
Hi,
thanks for your availability, this is a bug: when feature "Login as User" is disabled in Easy Profile options then also Export button will be disabled.

We will solve this in the next release scheduled for Friday. Anyway we have already fixed it in your site ;)
  1. more than a month ago
  2. Bug Report
  3. # 3
MS1000 Accepted Answer
Perfect, great support ?
Thanx for your help.
Cheers!
  1. more than a month ago
  2. Bug Report
  3. # 4
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.