Support

  1. mike-saeger
  2. Support
  3. Sunday, October 14 2018, 08:38 PM
When a user registers their username on our website they are supposed to get a Verification email. After they click on the link, an administrator is notified to activate their userid.

Unfortunately, Godaddy is blocking the initial Verification email going to the new user (see below). Godaddy says the email needs to have an un-subscribe link. Is this possible with Easy-Profile?

(Example of bounced Verification Email)
Reporting-MTA: dns; a2plcpnl0401.prod.iad2.secureserver.net

Action: failed
Final-Recipient: rfc822;KD9FWN@solarus.net
Status: 5.0.0
Remote-MTA: dns; a2nlsmtpcp-v01.shr.prod.iad2.secureserver.net
Diagnostic-Code: smtp; 552 5.2.0 Bl3mg6JBVM0DP :: CPANEL :: Message rejected for
spam or virus content :
: Please include this entire message when contacting support
:: v=2.3 cv=a9ThCnaF c=1 sm=1 tr=0 p=My_QytEBz0ALOIZ6SR8A:9
a=cbnzLByw5Eopqc1jhu0XRg==:117 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=IkcTkHD0fZMA:10
a=TnL_TAEZBzAA:10 a=5mMnsbq4KeQA:10 a=smKx5t2vBNcA:10 a=n4DlYEdgThMA:10
a=zPEzg-GQAAAA:8 a=QEXdDO2ut3YA:10 a=GjgB7cfr_M4A:10 a=2c8qgOxouhqCjNl9YZ4Y:22 ::
100.00
mike-saeger Accepted Answer
Pro
Yes, I've tried to explain this to Godaddy support that users are just registering not subscribing to anything. The Godaddy customer support guy tried to register -- and it worked for him. He tried again later and his email bounced due to the spam blocker so he was 50-50. I hope I can get this straightened out. Thanks!
  1. more than a month ago
  2. Support
  3. # 1
admin Accepted Answer
Admin
Hi,
sorry Easy Profile does not do this, registration email are sent and managed by Joomla.

Anyway this is strange, Joomla registration emails are not a newsletter and no make a sense the un-subscribe link in emails like these.
  1. more than a month ago
  2. Support
  3. # 2
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.