Support

  1. IndiraV
  2. Support
  3. Friday, May 12 2017, 05:23 PM
Hello! I have a latest version Joomla and EasyProfile 2.4.1
After updating I can't save the profile after editing. I see the message that my email is already in use and you want to specify the new email and confirm a password.
Please tell me this is a bug in easyprofile or somewhere in joomla?
admin Accepted Answer
Admin
Hi,
try to see if there is a alert message in Easy Profile (adminstration->components->Easy Profile).

if yes please follow the instructions otherwise please post me your site details (you can ise the form below the reply in "Site Details" tab).
  1. more than a month ago
  2. Support
  3. # 1
IndiraV Accepted Answer
No message...
  1. more than a month ago
  2. Support
  3. # 2
IndiraV Accepted Answer
And I cannot see avatars...
References
  1. https://magnasledie.ru/edu/chudesa
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
Hi,
sorry but backend credentials not works :( can you please re-send me?


And I cannot see avatars...
Sorry but I get 404 error message (page not exists)
  1. more than a month ago
  2. Support
  3. # 4
IndiraV Accepted Answer
Yes, of course))

Forum
  1. more than a month ago
  2. Support
  3. # 5
admin Accepted Answer
Admin
Hi,
I can't check your configuration, credentials still not works :(

About Avatar, I see correctly (see screenshot)
Attachments (1)
  1. more than a month ago
  2. Support
  3. # 6
IndiraV Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 7
admin Accepted Answer
Admin
Hi,
you can contact us also via email at webmaster@easy-profile.com ;)
  1. more than a month ago
  2. Support
  3. # 8
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