1. Gregor Weingarten
  2. Support
  3. Wednesday, March 07 2018, 12:00 PM
  4.  Subscribe via email
after updating to Easy Profile Pro 2.5.0 I'm no longer able to edit or add user field groups in my Joomla 3.8.5 backend.

Whenever I hit one of the editors "save" or "cancel" buttons nothing happens. The JS console throws the error "TypeError: document.getElementById(...) is null" and "empty string passed to getElementById()."

Do you have an idea how to fix that issue?
Attachments (1)
Accepted Answer
Easy Profile Support Accepted Answer
Thanks for your availability, this error is due to some incompatibility with JCE editor.

To fix this you can delete line 35 in file /administrator/components/com_jsn/views/field/tmpl/editgroup.php
<?php echo $this->form->getField('description')->save(); ?>

we will apply this fix in next release ;)
Easy Profile Support Accepted Answer
which Joomla version you have?
Can you please post me your site details to check this? if yes then you can use the form below the reply in "Site Details" tab
  1. 2 weeks ago
  2. Support
  3. # 1
Gregor Weingarten Accepted Answer
Joomla is 3.8.5.
Site details added.
  1. 2 weeks ago
  2. Support
  3. # 2
Gregor Weingarten Accepted Answer
That fixed it for me, thank you for your quick help! :D
  1. 2 weeks ago
  2. Support
  3. # 3
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