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Resolved Can't add or edit user field groups

hanswurststule
Support
Wednesday, March 07 2018, 12:00 PM

Hello,
after updating to Easy Profile Pro 2.5.0 I'm no longer able to edit or add user field groups in my Joomla 3.8.5 backend.

Whenever I hit one of the editors "save" or "cancel" buttons nothing happens. The JS console throws the error "TypeError: document.getElementById(...) is null" and "empty string passed to getElementById()."

Do you have an idea how to fix that issue?

Accepted Answer

admin Accepted Answer

Admin

Thanks for your availability, this error is due to some incompatibility with JCE editor.

To fix this you can delete line 35 in file /administrator/components/com_jsn/views/field/tmpl/editgroup.php

<?php echo $this->form->getField('description')->save(); ?>

we will apply this fix in next release

more than a month ago
Support
# Permalink

Responses (3)

hanswurststule Accepted Answer

Pro

Content Protected

more than a month ago
Support
# 1

hanswurststule Accepted Answer

Pro

Joomla is 3.8.5.
Site details added.

more than a month ago
Support
# 2

admin Accepted Answer

Admin

Hi,
which Joomla version you have?
Can you please post me your site details to check this? if yes then you can use the form below the reply in "Site Details" tab

more than a month ago
Support
# 3

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