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  1. vinnie
  2. Bug Report
  3. Monday, July 08 2019, 10:50 AM
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Good morning everybody,
I enabled the "System - Privacy Consent" plugin so to make the user accept the privacy policy and track his/her consent via Joomla Privacy Suite. However, even though the profile asks the user to accept the privacy policy the next time he logs in, the edit profile form (easy profile) doesn't display the checkbox by which accept.
Any solution?
I'd appreciate any help,
thanks.
admin Accepted Answer
Admin
Hi,
which version of Easy Profile do you use?
  1. more than a month ago
  2. Bug Report
  3. # 1
vinnie Accepted Answer
Pro
Hi there,
I am using EasyProfile Pro 2.5.6
  1. more than a month ago
  2. Bug Report
  3. # 2
admin Accepted Answer
Admin
Sorry but this version is too old (it was released more than one year ago) and unfortunately it is not fully compatible with Joomla consent plugin :(
  1. more than a month ago
  2. Bug Report
  3. # 3
vinnie Accepted Answer
Pro
Wait a minute...my subscription ended on February 9 2019, and by then I should have updated to 2.6.3.
Why I am still running 2.5.6? I've always run the updates.
I know that the integration with the Joomla consent plugin has been fixed after my subscription ended, but I still would like to know why I never got the previous updates.

changelog

Thanks,
  1. more than a month ago
  2. Bug Report
  3. # 4
vinnie Accepted Answer
Pro
Before considering to renew the subscription, I'd like to understand how come I didn't get the updates I paid for until the subscription was active.
That would help.
Thanks
  1. more than a month ago
  2. Bug Report
  3. # 5
carlos-bahiana Accepted Answer
Pro
I'm having a similar issue, Joomla 3.9.12, Easy Profile Pro 2.8.0 with a live subscription.

In the regular subscription form the field for consenting with the Privacy Policy is presented, but when a user criates an account through a social connect, Google as an example, he/she is redirected to the edit profile without that field.
  1. more than a month ago
  2. Bug Report
  3. # 6
admin Accepted Answer
Admin
Hi,
try to check the order of system plugins from Extensions->Plugins, plugin "Easy Profile - System plugin" must be trigger before plugin "System - Privacy Consent"

- Go to Extensions->Plugins
- Filter for "System" plugins
- Set to show plugins by ordering (see screenshot)
- Move "System - Privacy Consent" before "Easy Profile - System plugin"
Attachments (1)
  1. more than a month ago
  2. Bug Report
  3. # 7
carlos-bahiana Accepted Answer
Pro
It is already coming before.

The system checks that the new user hasn't agreed to the privacy policy, but the check box is not there.

Otherwise, when a new user chooses to create an account without the social connection, the privacy checkbox is shown.
Attachments (4)
  1. more than a month ago
  2. Bug Report
  3. # 8
admin Accepted Answer
Admin
Hi,
sorry my bad, I have wrote:
1) "plugin "Easy Profile - System plugin" must be trigger before plugin "System - Privacy Consent"" -> this is correct
2) "Move "System - Privacy Consent" before "Easy Profile - System plugin"" this is wrong, correct is "Easy Profile - System plugin" before "System - Privacy Consent"

sorry :(
  1. more than a month ago
  2. Bug Report
  3. # 9
carlos-bahiana Accepted Answer
Pro
That did it, thank you so much! :D
  1. more than a month ago
  2. Bug Report
  3. # 10
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