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  1. robin-sather
  2. Support
  3. Wednesday, May 17 2017, 08:48 PM
I've just installed the pro version 2.4.2 over top of my existing 1.3.13 version. I had no template overrides, and I did not see any other changes I needed to make to keep things working.

Overall, things looks similar, and seem to be working. However, I have several user lists - reports, really - and most of them are now showing 0 users, instead of listing out certain selections of users. Most of these reports are using some SQL where clauses to select certain users, and most display multiple fields in multiple columns.

I've tried removing the SQL Where clause to see if that is part of the problem. I've also taken out the multiple field columns to see if that helped. Nothing has helped.

What do I need to do to have these report lists working again?
admin Accepted Answer
Admin
Hi,
please post me your site details to check this. You can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Support
  3. # 1
robin-sather Accepted Answer
Pro
Site details below -
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
very thanks for your availability :D

we have found and fixed the problem in your site. We will add this patch in next release.

Problem was due to an incompatibility with your DB server (MariaDB 5.5).
  1. more than a month ago
  2. Support
  3. # 3
robin-sather Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 4
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