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Support is currently Offline
Support Offday
Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Saturday 10:12 pm
My Posts - Questions (30)
My Posts

Multiple Different Registration Forms Possible?

  1. more than a month ago
  2. General
  3. Last replier:
    admin

Can I Use Joomla Language Overrides in Social Network Plugin?

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

Error sending email: You must provide at least one recipient email address.

  1. more than a month ago
  2. Support
  3. Last replier:
    admin

I've just updated to latest EP 2.1.0 and lost my registration form fields AND user edit fields?

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

Edit Profile Says Items not filled in but I'm sure they are and profile won't save?

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

Account Security Questions Fields - Anyway to Asterisk in Profiles but Viewable to Admins?

  1. more than a month ago
  2. Support
  3. Last replier:
    admin

Password Complexity Indicator

  1. more than a month ago
  2. Support
  3. Last replier:
    admin

Conditions to Only Allow Moving to Next Tabs, When Current Group Tab Fields Answered

  1. group tab validation
  2. group tab conditions
  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

When Adding New Fields, Edit Profile Then Throws Validation Notifications?

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

Lengthier Text Content in New Field BUT NOT Tooltip?

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

Lost Custom Field Easy Profile Registration Form...

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

Social Network Plugin - Upload Youtube Video Fails?

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

J3.5 and Php7 Compatible?

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

URGENT - Webhost Platform Had to be Changed, Restored Site and now get 500 Cache engine _cake_model_ is not properly configured Error

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

Data Field Tooltips NOT Data Description Title Tooltips?

  1. more than a month ago
  2. Support
  3. Last replier:
    admin

Cover image uploads fail

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

Social Network isn't working?

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

Easy Profile Custom Field Query?

  1. more than a month ago
  2. Support
  3. Last replier:
    admin

Registration / Guest Message & Title

  1. more than a month ago
  2. Support
  3. Last replier:
    PhoenixUK

Custom Blocks - What are they?

  1. more than a month ago
  2. Support
  3. Last replier:
    admin
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Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

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Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

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